Terms and Conditions

Read terms and conditions of Imajin website to learn more about your rights and responsibilities as a user.

Welcome to https://imajin.id managed by PT Mygrowtek Jaya Imajin. By visiting the website, accessing the services and/or registering an account on the https://imajin.id, You acknowledge that You have read and understood Terms and Conditions and agree to all its terms. If You do not agree with any of these Terms and Conditions, please do not access Our website any further. You may revoke consent at any given time by providing Us with a written request to Our contact person mentioned in Terms and Conditions. You acknowledge, understand and agree that upon revoking such consent, You may no longer be able to use the services on Our website. Revocation of Your consent may result in termination of services, account deletion or termination of Your contractual relationship with Us, with all rights and obligations arising remaining fully satisfied. Upon receipt of Your revocation of consent request, We will inform You of the possible consequences of such revocation so that You can decide whether You still wish to revoke Your consent.

We divide Our Terms and Conditions into three sections as outlined below. We encourage all Users to read the entirety of this Terms and Conditions before accessing Imajin website any further.

I.

General

1.

Definition

In the entirety of these Terms and Conditions, We refer to these definitions below:

a.

“We” or “Us” or “Our” or “Imajin” refers to PT Mygrowtek Jaya Imajin, an established company under the laws and regulations of the Republic of Indonesia.

b.

“You” or “Your’ or “User” or “Users” refers to you as the ones accessing the Imajin website.

c.

“Terms and Conditions” refers to the entirety of these terms and conditions below.

2.

Intellectual Property Rights

a.

Unless otherwise stated, Imajin and/or its licensors own the intellectual property rights for all material published within this website. You may access this website with restrictions set in these Terms and Conditions.

b.

All contents including but not limited to logo, design, and pictures within this website are protected under Imajin’s intellectual property rights. Therefore, all copyright belongs to Imajin.

c.

Users outside of Imajin’s organization are not allowed to copy, duplicate, distribute, republish, and/or claim any contents and materials published within this website, without a written consent from Imajin. Please reach out to info@imajin.id for further requirements.

3.

Hyperlink

Hyperlink is a feature that allows Users to connect one website with another. These links can be text, images, or other elements that, when clicked, will take the User to a different web page. We differentiate the Terms and Conditions based on the originating site and the destination site as set out below:

3.1.

Hyperlink from Third Party Websites to Imajin Website

a.

In the event that Users want to feature a hyperlink to Imajin website, all Users outside of Imajin’s organizations are obliged to obtain a written consent from Imajin before doing so. Please reach out to info@imajin.id for further requirements.

b.

There are certain websites that do not subject to restriction in point a above:

- Government websites;

- Search engines; and

- Well established news outlets. These websites stated above may link to Imajin’s website as long as the link is not in any way deceptive, and does not falsely imply sponsorship and/or endorsement to a certain organization or product.

c.

Imajin reserves the right to deem removal of links to Our website. Any third party outside Imajin’s organization must agree to immediately remove said link.

3.2.

Hyperlink from Imajin Website to Third Party Websites

a.

Imajin website may contain links to third party websites outside the organization to support sourcing information We deliver within Our website.

b.

Imajin does not represent nor encourage, endorse, guarantee the contents and information displayed in those third party websites.

c.

Imajin shall not be held accountable for the validity of the contents and information on third party websites. If the Users decide to access the hyperlink to a third party website, then the Users hereby release Imajin from any loss or other liabilities that might be caused by said action.

d.

If User finds any hyperlink within Our website that appears to violate any laws and regulations in Indonesia, the User may inform Us through info@imajin.id and We will review the link mentioned.

4.

Frames

Frames are elements that divide a web page into sections, where each section can display content from different sources. Although frames can have certain uses, their use can interfere with User experience and hinder smooth navigation. This policy aims to ensure that the appearance and functionality of Imajin's website remains consistent and optimized. By not using frames, We strive to provide the best experience for all visitors to Our site.

5.

Changes to Terms and Conditions

You agree and acknowledge that We may update the Terms and Conditions of use of Our website which We will convey to You on Our website or through a message that will be sent through Your email registered on Our website. By continuing to use the services provided by Our website, You hereby agree to the changes in the Terms and Conditions that We may apply in the future in accordance with Our policies to adjust to the development of Our website in the future or changes in laws and regulations.

6.

Disclaimer

All information displayed on the https://imajin.id website is general in nature and We do not guarantee the completeness and accuracy of the information contained on the https://imajin.id website. We are not responsible for any losses that may arise from the use of or access to Our website, including but not limited to errors, interruptions, or inaccuracies in the information provided on the website. We reserve the right to update, change, modify and/or add new sections to the website and/or the Terms and Conditions at any time.

II.

Privacy Policy

1.

Preliminary

We understand the importance of the personal data that You have entrusted to Us and it is Our responsibility to manage, protect and process Your personal data properly, therefore We seriously compile this privacy policy based on applicable laws and regulations related to the protection of personal data and We are committed to respecting Your privacy rights in using Our website. This privacy policy is prepared to help You understand how We collect, use, disclose and/or manage the personal data that You entrust to Us and/or We hold about You and to help You make an informed decision before providing Your personal data to Us.

2.

User Permission

Before collecting and managing User's personal data, We need to obtain consent from User. Therefore, You must agree and consent to be bound by Our privacy policy before entering any data into Imajin website. Specifically, You agree and give consent to Us to process Your personal data in accordance with these Terms and Conditions. If You provide Us with personal data that does not belong to You (such as personal data relating to the company where You work, Your employees, family members, friends, or other parties), then You represent and warrant that You have obtained the consent of such individual, and hereby agree on behalf of such individual, for the processing of his/her personal data by Us. We may request proof of such consent from You at any time. These Terms and Conditions shall act as a legal and binding agreement between Us and You. You hereby represent that all information provided to Us is accurate, complete and consistent. If You decide one or all of the terms of Our privacy policy cannot be agreed, please do not continue to access the Imajin website and do not click “I Agree” and Users will not be able to provide any information. By clicking “I have Read Privacy Policy” and “I Agree”, You acknowledge that You have read, are aware of, understand, and agree to this entire privacy policy.

3.

The Data We Collect

a.

Personal data that We may collect includes but is not limited to:

-

Identity, including but not limited to full name, address, NIK/Passport number, email, phone number, NPWP, and other identity information.

-

Company data, including but not limited to company name, company logo, company documents uploaded on Imajin website, Company’s NPWP, and other company data related information.

-

Log-in data, including the User's email address and password are stored in encrypted form with a one-way encryption method.

-

Transaction information and payment information, including but not limited to the overall history of transactions on Imajin's website, User's payment method, User's banking account number, and other transaction and payment related information.

-

Project and service details, including but not limited to work files and transactional administrative files such as Quotation, Purchase Order, Sales Invoice, and other project and service information.

b.

You hereby agree to submit any information that is accurate, complete, and consistent and not misleading, and You agree to notify Us of any inaccuracies or changes to such information. We reserve the right based on Our judgment to request other information and/or documentation to verify the information provided by You.

4.

How We Collect Data

We collect data through various methods to ensure We can provide effective services and meet Your needs. Our data collection methods include:

a.

Data Provided Directly by Users: We collect information that You directly provide when registering, filling out forms, conducting transactions, or otherwise interacting with Our website. This includes Your full name, address, email address, phone number, company data, and other relevant information.

b.

Data Generated from Use of the Service: We collect data about how You use Our services, including navigation activity, log data, and interactions with Our website features. This may include Your IP address, device type, operating system, and information about Your website activity.

c.

Data from Third Party Sources: We may receive data from third parties, such as business partners, service providers or social media platforms, that You use to interact with Our website. This data may include Your profile information and preferences from those platforms.

d.

Data through Tracking Technologies: We use tracking technologies, such as cookies and web beacons, to collect information about visitors to Our site. These technologies help Us understand User preferences, analyze website traffic, and improve User experience.

5.

How We Process Data

We collect and process User data for the purpose of:

a.

Imajin's internal legal and financial checks, to determine the term and payment scheme that best suits the User's needs and capabilities.

b.

To improve User's experience in placing orders and transactions through Imajin's website.

c.

Verify User identity and maintain account security, including detection and prevention of suspicious or fraudulent activity.

d.

Provision of better customer support, including responding to queries, complaints or requests for assistance and providing relevant information or updates about Our services.

6.

Transfer Data

We may transfer data within Our organization. In the event that We transfer data outside of Our organization, We will inform You and You have the authority to provide consent to Us to approve such data transfer.

7.

Data Protection and Retention

Protecting the data You provide to Us is important to Us. Therefore, We are committed to giving Our best to protect and safeguard Your personal data from access, collection, use and/or disclosure by unauthorized parties by implementing the following security measures:

a.

Data Encryption: We encrypt Your data either at the time it is stored or during data transfer to protect Your data and prevent unauthorized access.

b.

Access Control: We only grant access control to Our authorized personnel for access to the personal data We process.

c.

Firewalls and Intrusion Detection Systems: We use these technologies to protect the network from threats outside Our organization's network.

d.

Data Backup and Recovery: We back up Our data regularly and implement recovery plans to maintain Our operational continuity in processing data.

e.

Authentication: We implement multi-factor authentication for access to Our systems and data storage.

f.

Employee Training: Our employees are trained on data security practices and the importance of information protection.

We will store your personal data based on applicable laws and regulations. We will implement measures to destroy or anonymize Your personal data from Our storage when We consider that:

a.

Our data processing purposes have been met;

b.

The retention of Your personal data is no longer relevant for any business or legal purposes;

c.

There is a request from You as the owner of the personal data.

If You stop using Our website or You decide to revoke your consent for Us to process Your personal data, We may continue to store, process and/or disclose Your personal data in accordance with this Privacy Policy and Our obligations under applicable laws and regulations. You hereby consent to Us being able to securely destroy Your personal data without prior notice to You.

8.

Disclosure of Your Data

We will not disclose Your personal data to any party outside of Our organization without Your consent. You hereby agree that We may access, store and disclose Your personal data if required by law or pursuant to a court order or by a governmental or regulatory having jurisdiction over Imajin or in the good faith belief that such access storage or disclosure is reasonably necessary to:

a.

National defense and security interests.

b.

The interests of the law enforcement process.

c.

Public interest regarding state administration.

d.

The interests of overseers of the financial services sector, monetary, payment systems, and financial system stability carried out in the context of state administration.

9.

User Rights

You have certain rights based on applicable laws and regulations to access, make changes to and/or delete the personal data that You provide to Us. You can exercise these rights by contacting Us through Our contact person We provide in these Terms and Conditions. We may refuse Your request to access, make changes from and/or deletion of, part or all of Your personal data that We control or manage if required or necessary based on applicable laws and regulations. This includes in circumstances where the personal data may contain references to other people's data or where the request to access or request to make changes or delete is for reasons that We consider irrelevant, not serious, or far-fetched or indicated to be related to violations of the terms of use or with activities or violations of the law.

10.

Revocation of Approval and Data Change

We collect and process User data for the following purposes:

a.

If You want to delete some or all of the personal data that You have provided to Us, You can submit a personal data deletion request in writing to Us by sending an email to: dpo@imajin.id We will process Your request in accordance with this privacy policy and Our obligations under applicable law. However, Your request for deletion of personal data may mean that We may not be able to continue providing services to You, and We may have to terminate the relationship with You and/or the contract You entered into with Us.

b.

You can access and/or correct Your own personal data that You have provided through the account settings page on Our website. If You have difficulty in correcting or updating Your personal data, You may request to access and/or correct the personal data that You have provided by sending Us a written request. We will need sufficient information from You to ascertain Your identity as well as the nature of Your request in order for Us to handle Your request. Therefore, please submit Your request in writing by sending an email to: dpo@imajin.id

11.

Contact Us

If You need further information regarding Our privacy policy, You can contact Us via written message to dpo@imajin.id with the subject “Privacy Policy” or “Processing of Personal Data” and We will contact You shortly.

III.

1.

Permission

We use cookies to optimize User experience when accessing Imajin's website. By accessing Our website, You have acknowledged and given permission to Imajin to use cookies. Cookies are text files consisting of small pieces of data used to identify Your device when accessing Our website, record the number of visitors, as well as record other activities on Our website. Users will be given the opportunity to accept all cookies or manage cookies. Users can manage cookies so that only certain cookies are used. However, We use Necessary Cookies for Our website to run, and therefore cannot be disabled. If the User chooses to disable certain cookies through cookie management, then some features on this website may not work.

2.

Intended Use

Cookies are files containing pieces of data used to identify Your device when using the network. The data stored in cookies is generated by the server from the User's connection. When cookies are exchanged between Your device and the server, the server will display information that specifically serves the User. In order for Imajin website to function properly, We use several types of cookies, namely:

a.

Necessary Cookies

These cookies are essential for website operation and cannot be disabled in Our system. These cookies are activated only in response to Your actions that constitute a request to access the service, such as configuring Your privacy settings, Log-in, or filling out a form. While You can configure Your browser to prevent or notify You of these cookies, doing so may result in some parts of the website not functioning properly. It is important to note that these cookies do not store any personally identifiable information.

b.

Performance Cookies

These cookies allow Us to track the number of visits and traffic sources of the Imajin website, which helps Us assess and improve the performance of Our website. These cookies provide information about which pages are most and least visited, as well as how visitors browse Our website. The data collected by these cookies is anonymous and aggregated. If You choose not to allow these cookies, We will not be aware of Your site visits, and Our ability to monitor website performance will be limited.

c.

Functional Cookies

These cookies allow the website to offer better features and a customized experience. They may be placed by Our team or third-party providers whose services We have integrated into Our web pages. These cookies help in detecting new Users, saving typed inputs, and keeping track of User preferences such as selected language or display settings.

3.

Contact Us

If You need further information regarding Our privacy policy, You can contact Us via written message to dpo@imajin.id with the subject “Cookies Policy” and We will contact You shortly.

Last Update: 01/10/2024